Why Choose Us?
Our goal is your gain
At Call Dynamics our goal is to deliver a visually stunning, easy to use and highly effective call tracking solution with best-of-breed service & support so you can eliminate expensive marketing waste.
Professional, Knowledgable & Reliable
Our staff know their stuff, and with a diverse mixture of expert level telecommunications and marketing skills across the team we can help you find the best solution and the right style of implementation to best suit your business needs.
A product with results
We believe in delivering call tracking analytics & call metrics that are truly useful to you. The insights gained from our product evolved from a combination of our marketing team’s expert knowledge and valuable feedback from our existing customer base.
A partner in business
Our team enjoys working closely with our customers and building a close relationship to aid us in better understanding your business and your business goals. Such an appreciation of your needs and goals provides us with more opportunities to assist you with new analytical and metrics in your call conversion tracking, we might even think of something you haven’t!
We are real!
We are a member of the Telecommunications Industry Ombudsman (TIO) as every 1300 provider must be (even though some aren’t) – and we also have Network Operations monitoring our services, equipment and systems 24×7. Our privately owned network equipment and telecommunications switches are located in Melbourne DC with 100% UPS coverage, backup generators and mantraps, alternate data and internet links to ensure that our equipment powering your services are located in the best possible facilities.
We use only carrier-grade, direct Ethernet connections to multiple upstream voice carriers and partners, combined with a deep inspection voice quality monitoring package to ensure the highest voice quality is maintained at all times. We do not use over-the-internet or peering network VoIP connections. We use the same system for our phones that our customers use, and quality is important to us too!